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voice mail
VoiceMail turns your touchtone phone into the most complete
telephone answering system available today.
Messages can be retrieved from your home phone or from any
phone, anywhere, 24 hours a day. Three levels of VoiceMail
are available to fit your needs:
Level 1 - Basic VoiceMail Service
With Level 1 VoiceMail all you need to get started is a
touchtone phone. You can receive up to 20 personal messages
and the system will store your messages for 7 days. Each
message you receive can be kept to two minutes long, and you
will be told the date and time that each message was received.
Level 2 - Voice Messaging
With Level 2, for just 50 cents more you get all the Level 1
features with two nice enhancements...you can send messages
to other VoiceMail subscribers, and you can receive messages
while you're on the phone.
Level 3 - Enhanced Voice Messaging
This level has it all. Not only do you get the benefits of
Level 1 and Level 2, you also get more features like 30
total messages that can be stored for up to 14 days. The system
can also call your pager to let you know you have messages.
The Level 3 VoiceMail box adds a full 60 second greeting length.
Other features are group messaging, where you can record one
message and send it to a list of people, or create separate mailboxes
for members in your household or for employees at your business.
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Welcome to the voice mail system
Dial 962-0300 in Ellensburg or 697-0200 in Selah
Listen to the Voice Mail tutorial and follow set up
instructions.
Set your voice mail PIN
The Voice Mail tutorial will require you to choose
your own pass code when setting up your voice
mailbox. As well, the system will give you an
overview of Voice Mail service. You will be asked to
enter your temporary password.
Continue to follow the tutorial prompts to set up
your new personal password, record your name, and
select or create your greeting. Hang up the line
when finished.
Retrieving your messages from home
- Dial 962-0300 in Ellensburg or 697-0200 in Selah.
- You will be asked to enter your PIN.
- While listening to your messages, use the information found below to
maneuver through the system.
Retrieving your messages away from home
- Dial 962-0300 in Ellensburg or 697-0200 in Selah.
- Press # during the greeting.
- Enter your telephone number or the number on which the voice mailbox resides.
- You will be asked to enter your PIN.
- While listening to your messages, use the information found below to maneuver through the system.
While listening to your messages, press:
- * to exit message review
- 1 to rewind the message 10 seconds
- 2 to pause (press 2 again to restart)
- 3 to move 10 seconds forward
- 4 to decrease playback speed
- 5 to provide date and time information about the message
- 6 to increase playback speed
- 7 to erase the message
- 8 to return volume to normal
- 9 to increase volume
- # to skip to the next message
After listing to your messages, press:
- 4 to replay message
- 7 to erase message
- 9 to save message
Changing your PIN
To change your personal password, follow the steps below. If you are
unable to remember your password, contact our business office.
- Select option 1 (Mailbox Features) on the Main Menu.
- Select option 1 to change your password.
Changing the number of rings to voice mail
If you wish to increase or decrease the number of rings before an
incoming call is sent to your Voice Mail, follow these steps:
- Dial *97 from the line that has Voice Mail service.
- Enter a number from 2 to 9 to select the number of rings.
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